Assistance with daily life tasks in a group or shared living arrangement
Help with everyday life in a shared home. This is how we deliver Supported Independent Living (SIL) and ILO shared living.
At our Gateshead home, next door to Charlestown.
Charlestown NSW 2290
NDIS Provider in Charlestown
Support at home and out in the community, with one of our homes just next door in Gateshead.
Office hours 9am–5pm, 7 days.
Supporting Charlestown
Registered NDIS support in Charlestown
Charlestown is one of the busiest parts of Lake Macquarie, and it sits right next to Gateshead, where we have an Individualised Living Options (ILO) home that is also open to SIL. We support people who live in their own homes and units around Charlestown, Kotara, Mount Hutton and Windale.
A lot of our Charlestown support happens out and about. Charlestown Square is a natural place to practise shopping, banking and catching up with friends, and buses run from there to Newcastle and around the lake. We are based a short drive away in Edgeworth, so our team knows the area well.
What support can look like in Charlestown
- Weekly shopping at Charlestown Square, building up to doing it with less help over time.
- Getting to and from medical, allied health and specialist appointments around Charlestown and Gateshead.
- Help at home with meals, cleaning, laundry and keeping on top of the week.
- Learning to catch the bus between Charlestown, Newcastle and the lake, step by step.
Every plan is different. We will talk with you about your goals and build the support around them.
Support coordinators — call0469 053 050to talk about a referral in Charlestown.
NDIS registration groups
What we deliver in Charlestown
We are a registered NDIS provider (Registration 4-L3BFU41). These are the supports we offer in and around Charlestown, in plain English.
Assistance with daily personal activities
Personal care, such as showering, dressing, grooming and medication prompts, done your way.
Household tasks
Help around your own home, like cleaning, laundry, meals and keeping on top of the week.
Development of daily living and life skills
Learning skills to do more for yourself, such as cooking, budgeting, shopping and routines.
Participation in community, social and civic activities
Support to get out and about, see friends, join clubs and take part in local life.
Out and about around Charlestown and the lake.
Assistance with travel and transport arrangements
Getting to appointments, work, study and outings, or learning to use public transport.
Assistance with life stage, transition and supports
Support through big changes, like leaving school, moving out of home or starting a new routine.
Homes near here
Our nearest home to Charlestown
Our Gateshead home is next door to Charlestown. It is set up for ILO and open to SIL, depending on the person’s plan.
Available nowIndividualised Living Options (ILO)
Gateshead
location_onLake Macquarie · Newcastle, NSW
A comfortable home with bright living areas and a private backyard — set up as ILO and open to SIL, with support built around your goals.
- checkSet up as ILO, open to SIL
- checkYour own private room
- checkBright, comfortable living areas
- checkPrivate, fully fenced backyard
- checkSupport workers matched to you
- checkAll NDIS plan types welcome
Where we go
Suburbs near Charlestown we also support
If your suburb isn’t listed, call us to check.
- Gateshead
- Kotara
- Mount Hutton
- Windale
- Whitebridge
- Dudley
- Highfields
- Garden Suburb
- Cardiff
News & guides
Helpful guides for families in Charlestown
- NDIS explainerWhat does an NDIS provider do? A plain-English guide for Newcastle and Lake MacquarieAn NDIS provider is the person or organisation that delivers the supports in your plan. This guide explains what providers do, the difference between registered and unregistered providers, when you must use a registered one, and how it works in Newcastle and Lake Macquarie.
- NDIS explainerAssistance with daily life in Newcastle: what a support worker can help with"Assistance with daily life" is the part of an NDIS plan that pays for help with everyday tasks at home. Here is what it covers, what a support worker can and cannot help with, and how it works in Newcastle and Lake Macquarie.
- For families & carersNDIS short term respite in Newcastle and Lake Macquarie: what it covers and how to ask for itShort term accommodation is now called short term respite. Here is what it can include, how many days are usually funded, and how families in Newcastle and Lake Macquarie can plan a break.
- NDIS explainerCore supports or capacity building: what is the difference in your NDIS plan?NDIS plans have different support budgets, and each works a bit differently. Here is what core supports and capacity building pay for, which one is flexible, and what cannot move.
Reviews
In their own words
Real reviews from people who know our support, shared word for word. We leave names off to protect their privacy.
Supported, respected and valued
“I am highly impressed with the professionalism and support provided by Your Way Living. Their team is efficient, compassionate, and, most importantly, deeply understanding of individual needs.
As a participant living under their care, I have always felt supported, respected, and valued. I highly recommend Your Way Living to anyone seeking quality care and dependable support services.
One of the standout features is their online portal, which allows me to stay connected with my day-to-day supports, track my goals, monitor my medications, and access important logs and information with ease. It has made managing my care much simpler and more convenient.
Thank you, Your Way Living, for making a positive difference in my life and helping me achieve a better quality of life.”
Everyone is so nice
“Lovely company to be with everyone is so nice I recommend this company”
5-star review · October 2026 Staff who actually care
“Really good staff that actually care about the people and are in it for all the right reasons. Highly recommend their services to anyone living with disability.”
5-star review · October 2026
Questions
Common questions in Charlestown
Are you a registered NDIS provider in Charlestown?
Yes. Your Way Living is a registered NDIS provider (registration 4-L3BFU41). Our support workers come to you in Charlestown, at home and out in the community.
Do you have a home near Charlestown?
Yes. Our Gateshead home is right next to Charlestown. It is set up for Individualised Living Options (ILO) and we are open to SIL there too, depending on your plan.
Can you help me get out and about in Charlestown?
Yes. We can support shopping, appointments, social outings, groups and learning to use public transport, at your pace.
Do you provide support coordination?
Our focus is the support itself. We can help you connect with the right Support Coordinator, or recommend a few independent options for you to choose from. The choice is always yours.
Talk to us about support in Charlestown
Call our office 9am–5pm, 7 days, send a referral online, or pick a day and time for a support visit and we’ll call you back.
Current participants can reach our 24/7 on-call line on 0424 872 425. In an emergency, call 000 first.